Grįžti į pagalbos centrą
Pagalbos centras

Payments and settlements

How money moves between buyer and seller, which payment methods are available and how to protect yourself from scammers.

How payments work on NordGun

For now NordGun operates as a listings platform — settlements usually happen directly between the parties. This ensures money is transferred only after the item’s condition and documents have been checked.

The platform does not hold the buyer’s money and does not act as an intermediary in a traditional “escrow” scheme. Instead we provide tools (chats, reviews, verified accounts, offers) that help both sides agree on the terms of a deal and complete it safely.

Internal payment flow

Individual listings, especially dealers’, may have an internal “Buy now” flow with a green “Buy for €X” button. In that case payment methods are presented in the checkout window.

Payment methods

The main payment methods used in the NordGun community.

Bank transfer

Most often used for higher-value deals. In the transfer always state the listing title or ID — this becomes the most important evidence in the event of a dispute.

  • Make a transfer only when you see the item in person or have a reliable seller history (many positive reviews, a verified account).
  • Never transfer to personal accounts abroad without a clear reason.
  • Keep the transfer receipt for at least 6 months after the deal.

Cash at an in-person meeting

The ideal method for lower-value items. It’s recommended to pay at the same time the firearm transfer act is signed — money changes hands only once the item is already in your hands.

Internal payment on the platform

On some dealer listings you can pay through an integrated checkout window. Such listings are recognised by a green “Buy now” or “Buy for €X” (in the case of an accepted offer) button that leads to the checkout page.

Safe payment recommendations

These principles reduce the risk of fraud almost to zero.

  1. Check the seller before paying

    Look at whether the account is verified, how many reviews it has and on which listings they were left. Newly created accounts with expensive items and no history are a red flag.
  2. Arrange to meet in person

    Even if the deal is by bank transfer, it’s recommended to meet and inspect the item first. Choose a public meeting place (a shop, a shooting club, a police yard).
  3. Pay only with the item in your hands

    If the seller demands a deposit before shipping — negotiate COD (cash on delivery) or look for another seller.
  4. Keep all documents

    The bank transfer receipt, the chat history, the firearm transfer act — all of this may be needed both in a dispute and for the police.

Never agree to these methods

  • Paying with gift cards (Steam, iTunes, Amazon).
  • Transferring money via Western Union or MoneyGram to a stranger.
  • Paying in cryptocurrency with a buyer you had no chance to get to know.
  • Sending money to an “intermediary” who promises to “protect the deal”.

Internal payment (checkout)

Some listings have a full payment flow inside the platform. This speeds up the deal and gives the buyer extra protection.

When the “Buy now” checkout is shown

  • On most verified dealer listings.
  • When your offer is accepted — a green “Buy for €X” button appears in the chat.
  • In special dealer-shop categories, e.g. ammunition and accessories.

Checkout steps

  1. Delivery information

    Enter or confirm the recipient’s address and contacts. The dealer will use them to issue the invoice.
  2. Payment method

    Choose between bank transfer, card or (on some listings) cash on delivery.
  3. Confirmation

    Once you confirm the order, you’ll get an email with the invoice and the seller will be notified. The order can be tracked in the “My purchases” section.

Returns and disputes

The returns policy depends on whether you buy from a private individual or from a dealer.

Buying from a dealer

  • Standard consumer-rights protection applies — a 14-day right of return if the item is unused.
  • Additional restrictions may apply to firearms and ammunition under Lithuanian law.
  • For a return, first contact the dealer directly via the chat.

Buying from a private individual

  • Standard consumer-rights protection does not apply — the deal is between two equal parties.
  • If the item significantly does not match the description, a return can be requested by mutual agreement.
  • An honest seller usually agrees to refund the money if a claim is made within 7 days.

How to start a dispute

If the two sides fail to agree, write to info@nordgun.com attaching the chat link and the transfer receipts. The administration reviews the dispute within a few business days.

Invoices and taxes

  • Private individuals are not required to issue invoices to each other — a transfer receipt is enough.
  • Dealers issue VAT invoices. A company gets the right to reclaim VAT.
  • NordGun’s commission for dealers is set by a separate contract and cannot be added to the buyer’s invoice.

Dealer payouts

For dealers, sales statistics and the payout schedule are shown in a separate panel.

The revenue summary and order pulse are available in the dealer panel /dealer. Each order’s status (pending, paid, shipped, completed) is shown on a separate card. Payouts happen on the agreed schedule — usually once a week to the account specified by the dealer.

Frequently asked questions

Is it safe to send money before seeing the item?
No, if the deal is with an unknown private individual. Always try to meet in person or pay only once the item is in your hands.
Does NordGun take a commission from my sale?
No commission is taken from private sellers. For dealers the commission is set by a separate contract.
What happens if the seller doesn’t send the item after payment?
Contact the administration (info@nordgun.com) with the chat history and the transfer receipt. Such cases are assessed individually and, where there is a violation, the account is blocked.
How do I pay if the item is shipped by post?
It’s best to use the DPD/Omniva cash-on-delivery (COD) service. The buyer pays the courier when collecting the item.

Vis dar reikia pagalbos?

Jei nepavyko rasti atsakymo šiame straipsnyje, susisiekite su mūsų komanda — vidutinis atsakymo laikas iki 30 min.

Pradėti pokalbį

Sinu tagasiside

Räägi, mida saaks paremini teha

või jäta märkus